Terms of Service
Effective Date: 06/19/2024
Last Updated: 06/19/2025
Welcome to OceanEpoxy.com (“we”, “us”, “our”). Please read these Terms of Service (“Terms”) carefully before using our website or purchasing any products.
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access or use the Site.
1. Use of Our Website
You may use this Site for personal, non-commercial purposes only and in accordance with these Terms. You agree not to:
- Use the Site for any unlawful purpose or in violation of any applicable laws.
- Attempt to gain unauthorized access to any part of the Site or its related systems.
- Interfere with the proper functioning of the Site, including introducing viruses or malicious code.
- Misrepresent your identity or provide false information.
We reserve the right to restrict or terminate access to the Site for users who violate these Terms.
2. Eligibility
To use this Site and purchase our products, you must:
- Be at least 18 years old or have the permission of a parent or guardian.
- Have the legal capacity to enter into a binding agreement.
By placing an order, you represent that you meet these eligibility requirements.
3. Orders and Payment
3.1 Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or substitute items of equal value without prior notice.
3.2 Pricing
All prices are listed in USD and are subject to change without notice. We make every effort to display accurate pricing, but errors may occur. In such cases, we reserve the right to cancel any affected order.
3.3 Payment Processing
We use secure third-party payment providers (e.g., Stripe, PayPal) to process payments. We do not store your full credit card information.
You agree to provide accurate, current, and complete payment information, and you authorize us to charge the total amount to your payment method.
4. Shipping and Delivery
We ship to customers in the U.S. and internationally. Shipping costs and delivery times are provided during checkout. Estimated delivery dates are not guaranteed.
Delays due to weather, customs, or carrier issues are beyond our control. We are not responsible for lost or stolen packages once marked as delivered.
5. Returns, Refunds, and Cancellations
5.1 Standard Products
We accept returns within 14 days of delivery on non-custom items in original condition. Buyers are responsible for return shipping costs unless the item arrived damaged or incorrect.
5.2 Custom Orders
Custom or personalized items are non-refundable unless damaged or defective upon arrival.
5.3 Refund Process
To request a return or refund, please contact [email protected] with your order number and photos (if applicable). Approved refunds will be issued to the original payment method.
6. Intellectual Property
All content on the Site—including text, images, designs, logos, videos, and product photos—is the intellectual property of Ocean Epoxy or its content creators and is protected by copyright and trademark laws.
You may not reproduce, copy, modify, sell, or exploit any content from the Site without our written permission.
7. User Content
If you submit reviews, photos, or other content to us (e.g., by tagging us on social media or submitting testimonials), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, and share this content for promotional purposes.
8. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee that:
- The Site will be error-free or uninterrupted.
- The products will meet your specific expectations beyond what is described.
- Colors and textures will appear exactly as they do on your screen.
Some products may contain minor variations due to the handmade nature of resin art.
9. Limitation of Liability
To the maximum extent permitted by law, OceanEpoxy.com shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products.
Our liability is limited to the amount paid for the product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless Ocean Epoxy and its owners, employees, affiliates, and partners from any claims, damages, liabilities, and legal fees arising from your breach of these Terms or your misuse of the Site.
11. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content or privacy practices of those sites. Access them at your own risk.
12. Changes to These Terms
We may update these Terms at any time. Changes take effect immediately upon posting. Your continued use of the Site constitutes your acceptance of the revised Terms.
We encourage you to review this page regularly.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law principles.
14. Contact Information
If you have questions or concerns about these Terms, please contact us at:
📧 Email: [email protected]
🌍 Website: https://www.oceanepoxy.com
📬 Mailing Address: 419 W Elm St, Elizabeth, CO 80107-7670, United States