Effective Date: 06/19/2024

At Ocean Epoxy, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from https://oceanepoxy.com (“the Site”).

1. Information We Collect

When you visit our Site, we may collect certain types of information:

a. Personal Information

We collect personal information that you provide to us directly, including:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely via third-party processors like Stripe or PayPal)
  • Phone number
  • Order history

b. Device Information

When you browse the Site, we automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Cookies and tracking technologies
  • Time zone and language preference

c. Usage Data

We may collect information about how you interact with our website, such as:

  • Pages viewed
  • Time spent on pages
  • Clicks and navigation patterns

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders
  • Process payments securely
  • Communicate with you about your orders or customer support inquiries
  • Send marketing emails (with your consent)
  • Improve website performance and user experience
  • Prevent fraud or misuse of our services

3. Sharing Your Information

We do not sell your personal information. However, we may share data with trusted third parties to perform functions on our behalf, such as:

  • Payment Processors (e.g., Stripe, PayPal)
  • Shipping Providers (e.g., USPS, UPS, FedEx)
  • Email Marketing Services (e.g., Mailchimp, Klaviyo)
  • Analytics Providers (e.g., Google Analytics)
  • Website Hosting Platforms (e.g., Shopify, WordPress)

All third-party service providers are contractually obligated to protect your data and only use it for purposes consistent with this policy.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session on the site
  • Remember items in your cart
  • Analyze site traffic and usage behavior
  • Customize content and advertisements

You may manage or disable cookies through your browser settings. However, disabling cookies may limit certain features of our website.

5. Your Rights and Choices

Depending on your location, you may have certain privacy rights under laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA).

You may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing of your data
  • Opt out of marketing communications at any time
  • Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us at:
📧 [email protected]

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

If you request deletion of your data, we will remove it securely, unless retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption
  • Secure payment gateways
  • Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete the information immediately.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. This Privacy Policy does not apply to those external sites. We recommend reviewing their privacy policies before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📧 Email: [email protected]
📬 Mailing Address: [Insert company address here]
🌐 Website: https://oceanepoxy.com

Would you like this formatted as a legal PDF or embedded directly into your site’s HTML/CSS? I can also write a version that meets Shopify or WordPress policy page requirements.

You said:

longer. more details.

ChatGPT said:

Absolutely! Here is a comprehensive, extended Privacy Policy for OceanEpoxy.com, designed to comply with global privacy regulations such as GDPR, CCPA, and general best practices. This version includes additional legal, operational, and technical details to give your users clarity and confidence in how their data is handled.

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to OceanEpoxy.com (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you provide to us through your use of our website, https://www.oceanepoxy.com (the “Site”), including when you purchase our ocean-themed epoxy resin art, such as trays, lamps, tables, and wall art.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information. By using this Site, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to deliver and improve our products and services, personalize your experience, and comply with legal requirements.

1.1 Personal Information

You voluntarily provide this data when interacting with us, such as during account creation, checkout, contact forms, or email subscriptions:

  • Full Name
  • Shipping and Billing Address
  • Email Address
  • Phone Number
  • Payment Details (credit/debit card info, encrypted and handled securely by third-party processors like Stripe or PayPal)
  • Purchase and Order History
  • Account Credentials (if account creation is available)

1.2 Technical & Device Information

Collected automatically when you browse the site:

  • IP Address
  • Browser type, version, and language
  • Device type and operating system
  • Referring and exit pages
  • Date/time stamps
  • Interaction data (clicks, page views, time spent)

1.3 Cookies and Tracking Technologies

We use:

  • Session Cookies – to maintain your session
  • Persistent Cookies – to remember your preferences
  • Analytics Cookies – to track user behavior (e.g., Google Analytics)
  • Advertising Cookies – to show personalized ads across the web

Cookies can be managed or disabled via your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

2.1 To Fulfill Orders and Provide Services

  • Process payments and ship orders
  • Provide customer support
  • Communicate order confirmations, tracking details, and updates
  • Create and manage user accounts (if applicable)

2.2 To Improve Our Website and Business

  • Analyze user behavior and trends
  • Conduct internal research and development
  • Improve user experience and functionality
  • Troubleshoot issues and optimize site performance

2.3 For Marketing and Promotions

  • Send newsletters, promotions, product launches (only with your consent)
  • Deliver personalized advertising on platforms like Facebook, Google, and Instagram
  • Conduct surveys and collect feedback

You can opt out of marketing emails anytime by clicking the unsubscribe link or contacting us directly.

2.4 To Comply With Legal Obligations

  • Maintain accurate business and transaction records
  • Comply with applicable tax, consumer protection, and ecommerce laws
  • Cooperate with law enforcement when required

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process your personal data under the following legal bases:

  • Contractual Necessity – to fulfill a product order or service
  • Legitimate Interest – for fraud prevention, business insights, and security
  • Consent – for email marketing or tracking cookies
  • Legal Obligation – to comply with tax, legal, or court requirements

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties as outlined below:

4.1 Service Providers

We engage vendors to perform services such as:

  • Payment processing (e.g., Stripe, PayPal)
  • Order fulfillment and shipping (e.g., USPS, UPS, FedEx)
  • Web hosting (e.g., Shopify, GoDaddy, WordPress)
  • Marketing tools (e.g., Mailchimp, Klaviyo)
  • Analytics and performance monitoring (e.g., Google Analytics, Meta Pixel)

These providers are obligated to keep your data secure and use it solely for the purposes we’ve specified.

4.2 Legal Disclosures

We may disclose your data:

  • If required by law, regulation, or court order
  • To protect the safety, rights, or property of OceanEpoxy.com, its users, or others
  • In connection with a business transfer or acquisition (in which case, users will be notified)

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Comply with legal, accounting, or reporting requirements
  • Improve future customer experiences

If you request deletion, we will securely remove your data unless legal obligations require its retention.

6. Security of Your Data

We implement technical, physical, and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, alteration, or disclosure. These include:

  • SSL encryption for secure data transmission
  • PCI-DSS compliant payment processing
  • Access controls for internal systems
  • Routine security audits

While we take every precaution, no system is 100% secure. You share your information with us at your own risk.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

7.1 For California Residents (CCPA/CPRA)

  • Right to Know what personal data we collect and how it’s used
  • Right to Delete your personal information
  • Right to Opt-Out of sale (we do not sell your data)
  • Right to Non-Discrimination for exercising your rights

Submit requests to: [email protected]

7.2 For EU/EEA Residents (GDPR)

  • Right to Access and request a copy of your data
  • Right to Rectify inaccurate or incomplete data
  • Right to Erasure (“Right to be forgotten”)
  • Right to Restrict or Object to processing
  • Right to Data Portability
  • Right to Withdraw Consent at any time (for marketing)

To exercise any of these rights, contact us at [email protected]

8. International Transfers

Our servers and service providers may be located in the United States or other countries. By using our Site, you consent to the transfer of your data across international borders, in compliance with applicable data protection laws.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover that a child has submitted personal information, we will delete it promptly. Parents or guardians may contact us to request deletion.

10. Third-Party Links and Social Media

Our website may include links to third-party websites or social media plugins (e.g., Instagram, Facebook). We are not responsible for the content or privacy practices of those platforms. We recommend reviewing their privacy policies before interacting with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or technology. When we do, we will revise the “Last Updated” date and may notify you by email or through a notice on the Site.

We encourage you to review this page regularly to stay informed of how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

📧 Email: [email protected]
🌍 Website: https://www.oceanepoxy.com
📬 Mailing Address: 419 W Elm St, Elizabeth, CO 80107-7670, United States